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Another happy customer!


Here at DP Medical we’re always really pleased to receive positive feedback from our customers. Jo Sunner, from the Pulse practice in Lincolnshire and Avicenna Clinic in Cambridgeshire, recently bought his very own Somron microscope from us. Jo tells Read more

DP Medical announces record breaking 2018


DP Medical Systems is celebrating after achieving a record high turnover during 2018.   The Surrey-based organisation continued its development recording double digit growth for the third consecutive year. In addition, each division of the company including dental, hospital and services, Read more

Ear Academy courses get off to flying start!


Leading medical supplier DP Medical has joined forces with the Ear Academy to deliver some brand new ear care training to audiologists from across the UK.   The aural microsuction training course was held at Charing Cross NHS Trust in Greater Read more

Dental microscopes installed at Guy’s Hospital


We were delighted to install some new microscopes at the postgraduate centre at Guy’s Hospital in London recently.   Four new A Series Global Dental Microscopes were set up to be used by the department for advanced endodontic treatments including root Read more

New Ear Care courses launched


In our latest guest blog, Dr. Mohammed Al-khateeb, a Consultant Audiologist who specialises in audio-vestibular sciences, talks to us about the new aural microsuction training course and how DP Medical aural equipment is involved in delivering the training.   I am Read more

Another happy customer!

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Here at DP Medical we’re always really pleased to receive positive feedback from our customers. Jo Sunner, from the Pulse practice in Lincolnshire and Avicenna Clinic in Cambridgeshire, recently bought his very own Somron microscope from us. Jo tells us more about his experience.

 

We’ve found with previous purchases that a seemingly good deal on a piece of equipment is no deal at all if it frequently breaks down or doesn’t serve long term operational needs. While price was important in deciding what to buy, our greater focus remained on quality and value. We have learned through costly experiences!

Prior to buying our Somron microscope from DP Medical, we did look around carefully for suppliers of microscopes. Initially the Internet gave us access to a wide range of specialised equipment companies. We attended a few trade shows where we got some hands-on time with equipment and also contacted industry associations for more information so not to let price alone guide us in our supplier decision. We considered post-sales service, a supplier’s reputation, and the time, money and resources required to train employees on the new equipment. We wanted to avoid the productivity drop that occurs when employees take too much time to adapt to new technology and the processes involved.

 

This purchase was for brand new equipment and it had new features so we had to assume that employees would face a learning curve. DP Medical were very helpful in this regard providing training, as we needed it and it’s been a great success so far.

Our opinion is that we now achieve better results in less time and the feedback has proved that it’s a better experience for our patients.

 

 

 


DP Medical announces record breaking 2018

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DP Medical Systems is celebrating after achieving a record high turnover during 2018.

 

The Surrey-based organisation continued its development recording double digit growth for the third consecutive year. In addition, each division of the company including dental, hospital and services, has grown substantially over the period.

 

Rob Atkinson, managing director of DP Medical, said: “We’re delighted to have achieved such strong figures in 2018 which is testament to the hard work and dedication of our whole team.

 

“The last twelve months has seen some really exciting advancements for us including our second commitment deal with the NHS Supply Chain which allows us to offer our KAPS Microscopes and Colposcopes to all NHS trusts at a discounted rate with immediate delivery. This helps hospitals, not only from a cost perspective, but also in time as they can have the scopes installed immediately, as opposed to an average six-eight week lead time. NHS Supply Chain plays a huge part in the NHS purchasing routes and we are really pleased our partnership with them continues to grow.

 

“In addition, our XION product range continues to grow its market share within the ENT sector which has been a major part of our success over the last year. And our decision in 2017 to remove loupes from our dental range has allowed our sales team to focus on the market leading Global Microscope which has resulted in increased sales across the UK.

 

“We’re really excited to announce that due to these developments we will be expanding our team early this year within our software department, and following increased sales in Ireland, we will also be appointing a service engineer to cover that

area of our market.

 

“2019 is all set to be another good year for us as we look to increase our staff numbers and build on the exceptional service we’re known for.”

 

DP Medical Systems, which employs 23 people, sells ENT, dental, gynaecology and forensic medical equipment to the NHS and private users.


Ear Academy courses get off to flying start!

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Leading medical supplier DP Medical has joined forces with the Ear Academy to deliver some brand new ear care training to audiologists from across the UK.

 

The aural microsuction training course was held at Charing Cross NHS Trust in Greater London, which is associated with the Imperial College.  The two-day course covered an ample amount of theory around aural care as well as practical experience with 102 ears with multiple otological conditions available for the trainees to observe and have hands on involvement with.

 

Dr Mohammed Al-khateeb, consultant audiologist and Ear Care Academy trainer, said: “The courses were an enormous success and we got some great feedback from those who took part particularly around the amount of hands on practice they had on real ears, the theory elements covered, the level of experience the trainers had and the quality of aural care products from DP Medical that were used.

 

“DP Medical added great value to the training course by the level of representation and technical support they had over both  days especially the quality and quantity of microscopes with LCD screens supplied for training and educational purposes. Trainees were really impressed with the SOMRON microscopes especially from those who used other microscope brands in the past. The SOMRON microscopes are cost effective with high quality magnifications, robust handling and manoeuvres and are spot on and fit for purpose if you are planning to set up aural care clinics.”

 

Owen Pemberton, commercial director at DP Medical, said: “We were thrilled to partner with Ear Care Academy for their first event.  We found the content and level of interaction with the delegates first class – we are very much looking forward to March’s event.”

 

The next aural microsuction training course is on the 2nd and 3rd of March 2019. Spaces are limited so to book your place please visit www.earcareacademy.co.uk. If you are a cooperate and would like a bespoke arrangement for your staff, please email info@earcareacademy.co.uk and a course organiser will be in touch to discuss.


Dental microscopes installed at Guy’s Hospital

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We were delighted to install some new microscopes at the postgraduate centre at Guy’s Hospital in London recently.

 

Four new A Series Global Dental Microscopes were set up to be used by the department for advanced endodontic treatments including root canal.

 

Douglas Pitman - DP Medical

Doug Pitman from DP Medical, said: “Guys is one of many leading dental schools and hospitals using Global Microscopes which are market leading products. The A Series has the brightest LED illumination of any microscopes available which is a real benefit as it is paramount for deep root canal dentistry.

 

“We were really pleased to work with Guy’s and they were very happy with the microscopes and service we provided.”


New Ear Care courses launched

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In our latest guest blog, Dr. Mohammed Al-khateeb, a Consultant Audiologist who specialises in audio-vestibular sciences, talks to us about the new aural microsuction training course and how DP Medical aural equipment is involved in delivering the training.

 

I am an audiology clinical lead working for a leading independent audio-vestibular provider, where we specialise in delivering audio-vestibular diagnostics and rehabilitations. I oversee training audiologists, ratifying policies, clinical services set up, audiology quality assurance and writing Standard Operating Procedures.

 

DP Medical has professionally supported us by arranging their ENT operating microscopes with LCD screens to deliver appropriate aural microsuction training.  They provided exceptional technical and professional support to our training program and offer special packages for trainees who complete our training course and ready to set up their own aural microsuction clinics and they are also excellent at providing long term and on-going support. 

 

Our ambition has always been to disseminate our knowledge to other clinicians and as such, we have created the UK’s first fully accredited Ear Care and Microsuction Course under our new training branch – Ear Care Academy.

 

Our course is delivered on real patients and offers closely supervised hands-on experience over an intensive two days training at Charing Cross Hospital.  DP Medical kindly provide ENT microscopes for our course to enable trainees to experience the equipment they might use in their own practices.  We feel their equipment provides an excellent combination of quality, functionality and value for money and it’s been great to build a successful relationship with them.

 

Please visit our website to find out more.


Partnership with Ear Care Lab grows

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In our latest guest blog, Alex Fragoyannis, a GP in Ealing who specialises in ENT, tells us more about a dedicated service he has set up and how DP Medical is involved.

 

I am a GP partner in Corfton Road Surgery in Ealing and have had a specialist interest in ENT Medicine since before qualifying as a GP in 2006.  

 

 

I have informally been performing ear microsuction for several years but two years ago I decided to set up a dedicated ear microsuction service – Ear Care Lab. This was in order to fulfil a growing demand for microsuction from patients not registered with our practice.  Another reason for setting up this dedicated service was to help reduce onward hospital referrals for microsuction to already over-pressured ENT departments.

 

DP Medical supported us by visiting our clinic and explaining the requirements of a full microsuction setup from consumables (tubing, suction probes), to suction devices and ENT microscopes.  They provided exceptionally good package prices for these items and we use all their equipment including the excellent SOMRON ENT microscope on a daily basis.

Our ambition has always been to disseminate our knowledge to other clinicians and as such, we have created the UK’s first fully accredited Ear Care and Microsuction Course under our new training branch – Ear Care Academy.

 

Our course is delivered on real patients and offers closely supervised hands-on experience over an intensive two days training at Charing Cross Hospital. DP Medical kindly provide ENT microscopes and suction equipment for our course and enable delegates to experience the equipment they might use in their own practices.

 

We feel their equipment provides an excellent combination of quality, functionality and value for money and it’s been great to build a really successful relationship with them.

 


Heading up North for vital voice conference!

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In our latest blog, DP Medical’s Northern England & Scotland area manager of the medical division, Rob Hampson looks forward to the Newcastle Voice Conference.

 

The 14th Newcastle Voice Conference will take place at the Royal Victoria Infirmary from 13-14 November 2018, and is an event we are very proud to be able to sponsor.

 

The conference is specially designed for professionals such as speech and language therapists (SLT) and laryngologists covering areas such as disorders associated with the voice and upper airways. This year the main theme of the conference is ‘The Extended Scope of the Voice Practitioner’.

 

Topics will include the use of endoscopy in an SLT outpatient setting, office based surgical treatment of vocal cord palsy, laryngeal nerve re-innervation, management of chronic cough and inducible laryngeal obstruction, voice therapy post-phonosurgery, voice treatment options post laryngeal cancer, tele-therapy and paediatric voice therapy.

 

The 2018 conference’s international keynote speaker will be Dr Anne Vertigan from New South Wales, Australia, who says her dream is to find a cure for chronic cough or even to stop it occurring in the first place.

 

This is a wonderful and wide-reaching event which we are delighted to be at the forefront of and we are very excited to be there showcasing our entire range of Xion Video endoscopy equipment, specifically designed for ENT/FEES and Stroboscopy Clinics.

 

These will include two EndoCompact systems, an EndoPortable system, an EndoStrobe system and an Endostrobe HD system.

 

We are really looking forward to meeting as many people as possible and showcasing our involvement in this great event and how our products can help.

 

To find out more about the DP Medical Systems ENT range, please visit: www.dpmedicalsys.com/medical/ent.

 

 

 

 


Getting our teeth into the Dental Showcase!

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In our latest blog, DP Medical’s UK dental business manager, Darren Young looks ahead to the BDIA Dental Showcase.

 

The BDIA Dental Showcase, this year held at the ExCel in London from today until 8 October 2018, is one of the highlights of our events calendar.

 

As the largest dental show in the UK, thousands of delegates attend to discover the very latest dental innovations across an unrivalled selection of exhibitor stands. Attracting more than 12,000 members of the dental profession and industry each year, BDIA Dental

Darren Young - DP Medical

Showcase is where manufacturers, suppliers and distributors choose to unveil the very latest developments in their field – all under one roof. Visitors are able to enjoy personalised product demonstrations, snap up unbeatable showcase deals, watch highly engaging lecture sessions and top up their CPD in the process.

 

For 2018, the event welcomes back the Dental Update Theatre and CDO Zone. And brand new features also include the Innovation Theatre and the Future ExDental Showcase is the leading trade show exhibition for the dental industry.

 

It’s a fantastic, innovative event to be part of and we’re really looking forward to showcasing our full range of Global A series microscopes.

 

You can find us on stand L39 so make sure you come and say hello!

 

To find out more about the DP Medical Systems dentistry range, please visit: www.dpmedicalsys.com/dental/.


DP Medical gets set for BACO International

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BACO International is one of the most prestigious dates in the ENT calendar. Taking place in Manchester from 4-6 July, the conference provides a great chance for people from across the industry to join forces and discuss the latest developments for both medical professionals and patients. Our team from DP Medical will of course be in attendance and here, in his latest blog, MD Rob Atkinson explains why he’s looking forward to the event:

 

BACO International is an event we always look forward to here at DP Medical. As a business we specialise in all areas of ENT and have a wealth of experience in this field, so it’s always great to mingle with others in the industry who’ve come to attend the event from across the globe.

 

With an array of national and international speakers the meeting includes various sessions across all aspects of ENT and attracts a huge number of delegates. All of our Sales team will be in attendance and we are preparing for a busy few days!

 

We will have various products on our stand this year, demonstrating our expertise and the great range of world-class suppliers we work exclusively with.

 

Leading the way will be our XION range which will include the EndoFLEX and EndoPORTABLE.

 

Both of these systems have become extremely popular within the FEES (Flexible Endoscopic Examinations of Swallowing) sector over the last 18 months.

 

Alongside these we will also have our EndoSTROB PL – a highly specialized HD stroboscopy system complete with PIET(Professional Image Enhanced Technology).

 

And, of course, our 3D/4K Surgery Stack, incorporating the award winning Matrix Spectar Camera processor.

 

In addition to the XION range we will have our KAPS Microscopes and Futurent Treatment Units on show, both of which have been a mainstay of the DP portfolio for a number of years.

 

We’re really excited to be heading to BACO International again and to showcasing our range to ENT professionals from across the globe.

 

You can find us on stand I30 – I33, so come and say hello. We’d love to meet you!

 


Customer survey prize goes to Sarah!

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Here at DP Medical, we are very pleased to announce the winner of this month’s customer survey competition.

 

Sarah Brain, of Evesham Community Hospital in Worcestershire, submitted her feedback online and has been selected at random to receive the brand new Kindle Fire HD.

 

Our own Nigel Bridgewater, sales manager at DP Medical Systems, paid Sarah a visit to hand over her prize.

Nigel said: “We really value feedback from our customers because it helps us ensure that we are offering the best customer service that we possibly can. The comments we receive go a long way to shaping our service and our business, so we are always looking for feedback from people we work with.

 

“I’m delighted to present this Kindle to Sarah and I would like to thank her for contributing her feedback. From everybody at DP Medical, we hope she enjoys her prize!”

Sarah said: “I am shocked and thrilled to have won the Kindle fire. Thank you!”

 


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    DP Medical Systems Limited
    • 15a Oakcroft Road,
      Chessington,
      Surrey,
      KT9 1RH
    • 0208 391 4455