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UAE first for DP Medical


Leading UK healthcare supplies firm, DP Medical, has provided state-of-the-art forensic examination equipment in the UAE, a first for the middle eastern country.     DP Medical, which has its HQ in Surrey, has now installed its MediScan software and HD video Read more

New deal with NHS Supply Chain


Leading medical supplier DP Medical has announced a new deal with NHS Supply Chain in the Large Diagnostic Capital Equipment tower.   A new order has been placed with DP Medical for a number of SOM52 5 step LED Colposcopes and Read more

Golf tour success


DP Medical has helped make sure a team of doctors were looking the part when they went on a recent golf tour.   A group of GPs and ENT doctors and consultants from Berkshire went to Turkey on the golf tour Read more

Louise takes the prize with our customer survey


The latest winner of our customer survey prize draw has taken home a brand new FitBit Charge 2.   Louise Stokes, from Saint Mary’s Sexual Assault Referral Centre, was picked at random after placing an order with DP Medical and submitting feedback Read more

KAPS visit gives insight into product excellence


One of the newest additions to the DP Medical team has just come back from some important training in Germany. Jonathan Peters, area manager for south Wales and southwest England, visited our trusted partner Karl Kaps GmbH & Co. Read more

KAPS visit gives insight into product excellence

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One of the newest additions to the DP Medical team has just come back from some important training in Germany. Jonathan Peters, area manager for south Wales and southwest England, visited our trusted partner Karl Kaps GmbH & Co. which specialises in the development and manufacture of modern surgical and diagnostic microscopes. Here, in our latest blog, Jonathan gives us the lowdown on his trip.

 

Obviously, when starting a new job it’s always a steep learning curve at the beginning so I was really excited when I found out that I would be visiting Germany to learn as much as possible about our KAPS range. The high-end products are used all over the world in ENT, ophthalmology, microsurgery, endodontics and gynaecology and, as a company, we are extremely proud to supply them to our customers. We get excellent feedback on the range so I really wanted to find out more.

 

Myself and DP Medical’s commercial director, Owen Pemberton, flew into Frankfurt airport and then took a 45 min drive to stay in Wetzlar where KAPS has its head office.

 

We arrived late in the afternoon and were taken on a fascinating tour around Wetzlar where we learnt about the history of the city and how famous the optic industry is there.

 

The next day, I underwent product training with Owen and Mark Reinhard, international sales manager at KAPS, where I learnt in more detail about the KAPS ENT and colposcopy product ranges. During the training we took a tour of the factory and found out how valuable everyone’s role is and how they produce the technology.

 

This was really eye opening for me. I think it’s important for sales teams to understand the care and attention to detail that goes into making products and the factory tour helped me understand how much of a team effort it is to get a product to market and, subsequently, enable medical professionals to carry out their day-to-day work.

 

Mark was excellent at giving us an understanding at how important every component is in the scopes they produce and how this affects the quality of the product. The manufacturing process was great to see at first hand and it was amazing to get a glimpse into how the engineers work and the attention to detail that goes into every product.

 

I’d like to thank Mark for taking the time out of his busy schedule to meet with me. By having the chance to take part in a personalised and tailored training in a one to one environment, showed that both DP and KAPS value myself as an employee and the contributions I can make moving forward in my role. This input into my development has definitely helped motivate me to do my very best for both companies.

 

For more information about our KAPS range, please email: sales@dpmedicalsys.com

 


Getting ready for BDIA Dental Showcase

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In our latest Q&A, DP Medical’s UK dental business manager, Darren Young gives us the lowdown on the upcoming BDIA Dental Showcase – a major event in the dental events calendar which is taking place this week.

 

Tell us more about the BDIA Dental Showcase?

The BDIA Dental Showcase is one of the main industry events for the dental profession – and one of the largest. It’s held every year and is a chance for the many suppliers, manufacturers, service providers and associations across dentistry to get together under one roof.

 

Whether you’re looking for a new suite of dental chairs or a full practice refit, a new set of handpieces or to stock up on consumables, marketing advice or to learn how to buy your next practice, the BDIA Dental Showcase has it all!

 

It’s one of the highlights of our events calendar and all takes place from 17-19 October 2019 at the NEC in Birmingham.

 

In terms of these kind of industry events, what makes BDIA stand out?

It’s a fantastic, innovative event to be part of and we’re really looking forward to showcasing our full range of Global A series microscopes. It also tends to be recognised as the trade show where people come with the intention of making a purchase which is great for us!

 

Who do you hope to see there?

We hope to meet with key opinion leaders, practice owners, specialists, decision makers and influencers within the world of dentistry. We love to get out and about meeting customers, old and new so it’s the perfect fit for us.

 

What do you enjoy most about attending BDIA?

I enjoy touching base with customers who have previously purchased from us and, of course, make new sales wherever we can. It’s good to be able to showcase what we do as we know we deliver on our promises and are really proud of our customer service.

 

What products will you have on show this year?

We will be displaying our Global A series Microscopes which are widely considered to be the leading microscope on the market. With improved diagnosis, treatment and predictability, they offer far superior magnification and significantly enhance operator posture.

In addition, we’ll have our camera systems and microsurgeons chair for delegates to see.

 

What makes DP Medical stand out from the crowd?

I’ve already mentioned our outstanding customer service and commitment to our clients which is second to none. But we are also experts in the dental field. We’ve recently been involved in a really exciting project installing dental microscopes for a brand-new cutting-edge dental hospital in London, as well as an accompanying training facility. We know how important it is that we provide the best possible equipment and service to dental professionals so in turn they can deliver the best possible treatment and care to their patients. Earlier this year we won ‘Distributor of the Year’ from our partner Global Surgical, so we know we are good at what we do!

 

Where can we find DP Medical at BDIA?

You can find us on stand H42 so make sure you come and say hello!

 

To find out more about the DP Medical Systems dentistry range, please visit: www.dpmedicalsys.com/dental/

 


DP Medical at the cutting edge!

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We spend a lot of our time on the road attending important industry events and meeting customers old and new to showcase the very best of what DP Medical has to offer. And this month has been no exception! Here, in our latest blog, Rob Hampson, our medical division’s Northern England & Scotland Area Manager, gives us an insight into his recent visit to the British Laryngological Association’s (BLA) Cutting Edge Conference 2019 in Edinburgh.

 

The BLA Cutting Edge Conference is always one of the highlights of our events calendar and it was fantastic that this year it was taking place at the Royal College of Surgeons of Edinburgh which is such a historic and iconic venue.

 

We attend every year as it’s always a very successful meeting and gives us a great opportunity to meet new and current customers. It’s one of the only events where you can find Speech & Language Therapists and ENT Consultants all in one place!

 

Talking Laryngology

 

But why is Laryngology so important? The specialism continues to grow as the most exciting branch of Otorhinolaryngology-Head and Neck surgery. Best possible speaking, eating and breathing are so fundamental to the aspirations of people everywhere, that there has never been a greater demand for laryngologists.

 

The Cutting Edge Conference provides a forum for the international laryngology community to come together and discuss all the latest innovations and developments.

 

To advance the cause of those with breathing problems, the conference presented the finest breakthrough science, techniques and stunning new paradigms in airway stenosis. For those with speech problems, in-office pathways to rapidly return people to the lives they wish to lead were offered, as well as an in-depth look at the latest developments in spasmodic dysphonia care. For those with swallowing problems, the conference offered technology and working practices that can restore them to society.

 

Product showcase

 

It was amazing to be part of a really well set event and we had various XION systems on show to demonstrate how our products can help clinicians and patients alike. This included our Endostrob EL system which can be used for Video Endoscopies and also Stroboscopy examination, along with our Endostrob PL system which comes complete with XION’s HD video scope. Both provide exceptional image quality and the feedback so far has been excellent.

 

We always enjoy the chance to get out and meet professionals in the medical industry and to demonstrate our world-class products and the BLA Cutting Edge Conference was no different. Thanks BLA, see you next year!

 

 

 


Nasendoscopy Training Course Success

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In our latest guest blog, Suzanne Slade and Fiona Robinson; Speech and Language Therapists and Voice/Swallow Specialists, speak to us about the new flexible endoscopic evaluation of swallowing (FEES) training course and how DP Medical equipment supports the delivery of this important work. 

 

We set up Speech, Voice and Swallow Associates Training in 2017. Having worked as speech and language therapists in a busy ENT/Head and Neck department for many years, we wanted to share our specialist knowledge and provide clinical skills training to other therapists.

We have valuable links collaborations with medical imaging companies. DP Medical have offered us first-rate technical and professional support throughout this time, which has enabled us to deliver excellent endoscopy skills training to people in the profession.

 

Back in the early 2000s, we developed our own nasendoscopy skills. Since that time, the use of nasendoscopy by speech and language therapists has become well recognised as an invaluable tool in the assessment of voice and swallow function.

 

Our nasendoscopy skills training is offered in various settings. It can be tailored to meet the requirements of a team and delivered within their department, or therapists can come along to Nottingham for our FEES training programme, which takes place over an intensive five-day period. Either way, therapists enrolled on the course need to be enabled to progress their nasendoscopy capabilities using high quality imaging systems.

 

Our aim is to provide exceptional training in which therapists feel fully supported in building their confidence and skill in nasendoscopy. DP Medical has supplied equipment to aid the learning process, which involves small group work, simulations with a head mannequin and manipulating a nasendoscope with confidence. Being able to record examinations, store and retrieve data easily are all requirements which DP have supported us with, and it’s been brilliant to establish a collaboration with them.

 

For more information about the next courses running in Cardiff, London and Birmingham in June, please email: sales@dpmedicalsys.com

 

 

 

 

 

 

 


Another happy customer!

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Here at DP Medical we’re always really pleased to receive positive feedback from our customers. Jo Sunner, from the Pulse practice in Lincolnshire and Avicenna Clinic in Cambridgeshire, recently bought his very own Somron microscope from us. Jo tells us more about his experience.

 

We’ve found with previous purchases that a seemingly good deal on a piece of equipment is no deal at all if it frequently breaks down or doesn’t serve long term operational needs. While price was important in deciding what to buy, our greater focus remained on quality and value. We have learned through costly experiences!

Prior to buying our Somron microscope from DP Medical, we did look around carefully for suppliers of microscopes. Initially the Internet gave us access to a wide range of specialised equipment companies. We attended a few trade shows where we got some hands-on time with equipment and also contacted industry associations for more information so not to let price alone guide us in our supplier decision. We considered post-sales service, a supplier’s reputation, and the time, money and resources required to train employees on the new equipment. We wanted to avoid the productivity drop that occurs when employees take too much time to adapt to new technology and the processes involved.

 

This purchase was for brand new equipment and it had new features so we had to assume that employees would face a learning curve. DP Medical were very helpful in this regard providing training, as we needed it and it’s been a great success so far.

Our opinion is that we now achieve better results in less time and the feedback has proved that it’s a better experience for our patients.

 

 

 


New Ear Care courses launched

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In our latest guest blog, Dr. Mohammed Al-khateeb, a Consultant Audiologist who specialises in audio-vestibular sciences, talks to us about the new aural microsuction training course and how DP Medical aural equipment is involved in delivering the training.

 

I am an audiology clinical lead working for a leading independent audio-vestibular provider, where we specialise in delivering audio-vestibular diagnostics and rehabilitations. I oversee training audiologists, ratifying policies, clinical services set up, audiology quality assurance and writing Standard Operating Procedures.

 

DP Medical has professionally supported us by arranging their ENT operating microscopes with LCD screens to deliver appropriate aural microsuction training.  They provided exceptional technical and professional support to our training program and offer special packages for trainees who complete our training course and ready to set up their own aural microsuction clinics and they are also excellent at providing long term and on-going support. 

 

Our ambition has always been to disseminate our knowledge to other clinicians and as such, we have created the UK’s first fully accredited Ear Care and Microsuction Course under our new training branch – Ear Care Academy.

 

Our course is delivered on real patients and offers closely supervised hands-on experience over an intensive two days training at Charing Cross Hospital.  DP Medical kindly provide ENT microscopes for our course to enable trainees to experience the equipment they might use in their own practices.  We feel their equipment provides an excellent combination of quality, functionality and value for money and it’s been great to build a successful relationship with them.

 

Please visit our website to find out more.


Partnership with Ear Care Lab grows

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In our latest guest blog, Alex Fragoyannis, a GP in Ealing who specialises in ENT, tells us more about a dedicated service he has set up and how DP Medical is involved.

 

I am a GP partner in Corfton Road Surgery in Ealing and have had a specialist interest in ENT Medicine since before qualifying as a GP in 2006.  

 

 

I have informally been performing ear microsuction for several years but two years ago I decided to set up a dedicated ear microsuction service – Ear Care Lab. This was in order to fulfil a growing demand for microsuction from patients not registered with our practice.  Another reason for setting up this dedicated service was to help reduce onward hospital referrals for microsuction to already over-pressured ENT departments.

 

DP Medical supported us by visiting our clinic and explaining the requirements of a full microsuction setup from consumables (tubing, suction probes), to suction devices and ENT microscopes.  They provided exceptionally good package prices for these items and we use all their equipment including the excellent SOMRON ENT microscope on a daily basis.

Our ambition has always been to disseminate our knowledge to other clinicians and as such, we have created the UK’s first fully accredited Ear Care and Microsuction Course under our new training branch – Ear Care Academy.

 

Our course is delivered on real patients and offers closely supervised hands-on experience over an intensive two days training at Charing Cross Hospital. DP Medical kindly provide ENT microscopes and suction equipment for our course and enable delegates to experience the equipment they might use in their own practices.

 

We feel their equipment provides an excellent combination of quality, functionality and value for money and it’s been great to build a really successful relationship with them.

 


Heading up North for vital voice conference!

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In our latest blog, DP Medical’s Northern England & Scotland area manager of the medical division, Rob Hampson looks forward to the Newcastle Voice Conference.

 

The 14th Newcastle Voice Conference will take place at the Royal Victoria Infirmary from 13-14 November 2018, and is an event we are very proud to be able to sponsor.

 

The conference is specially designed for professionals such as speech and language therapists (SLT) and laryngologists covering areas such as disorders associated with the voice and upper airways. This year the main theme of the conference is ‘The Extended Scope of the Voice Practitioner’.

 

Topics will include the use of endoscopy in an SLT outpatient setting, office based surgical treatment of vocal cord palsy, laryngeal nerve re-innervation, management of chronic cough and inducible laryngeal obstruction, voice therapy post-phonosurgery, voice treatment options post laryngeal cancer, tele-therapy and paediatric voice therapy.

 

The 2018 conference’s international keynote speaker will be Dr Anne Vertigan from New South Wales, Australia, who says her dream is to find a cure for chronic cough or even to stop it occurring in the first place.

 

This is a wonderful and wide-reaching event which we are delighted to be at the forefront of and we are very excited to be there showcasing our entire range of Xion Video endoscopy equipment, specifically designed for ENT/FEES and Stroboscopy Clinics.

 

These will include two EndoCompact systems, an EndoPortable system, an EndoStrobe system and an Endostrobe HD system.

 

We are really looking forward to meeting as many people as possible and showcasing our involvement in this great event and how our products can help.

 

To find out more about the DP Medical Systems ENT range, please visit: www.dpmedicalsys.com/medical/ent.

 

 

 

 


Getting our teeth into the Dental Showcase!

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In our latest blog, DP Medical’s UK dental business manager, Darren Young looks ahead to the BDIA Dental Showcase.

 

The BDIA Dental Showcase, this year held at the ExCel in London from today until 8 October 2018, is one of the highlights of our events calendar.

 

As the largest dental show in the UK, thousands of delegates attend to discover the very latest dental innovations across an unrivalled selection of exhibitor stands. Attracting more than 12,000 members of the dental profession and industry each year, BDIA Dental

Darren Young - DP Medical

Showcase is where manufacturers, suppliers and distributors choose to unveil the very latest developments in their field – all under one roof. Visitors are able to enjoy personalised product demonstrations, snap up unbeatable showcase deals, watch highly engaging lecture sessions and top up their CPD in the process.

 

For 2018, the event welcomes back the Dental Update Theatre and CDO Zone. And brand new features also include the Innovation Theatre and the Future ExDental Showcase is the leading trade show exhibition for the dental industry.

 

It’s a fantastic, innovative event to be part of and we’re really looking forward to showcasing our full range of Global A series microscopes.

 

You can find us on stand L39 so make sure you come and say hello!

 

To find out more about the DP Medical Systems dentistry range, please visit: www.dpmedicalsys.com/dental/.


DP Medical gets set for BACO International

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BACO International is one of the most prestigious dates in the ENT calendar. Taking place in Manchester from 4-6 July, the conference provides a great chance for people from across the industry to join forces and discuss the latest developments for both medical professionals and patients. Our team from DP Medical will of course be in attendance and here, in his latest blog, MD Rob Atkinson explains why he’s looking forward to the event:

 

BACO International is an event we always look forward to here at DP Medical. As a business we specialise in all areas of ENT and have a wealth of experience in this field, so it’s always great to mingle with others in the industry who’ve come to attend the event from across the globe.

 

With an array of national and international speakers the meeting includes various sessions across all aspects of ENT and attracts a huge number of delegates. All of our Sales team will be in attendance and we are preparing for a busy few days!

 

We will have various products on our stand this year, demonstrating our expertise and the great range of world-class suppliers we work exclusively with.

 

Leading the way will be our XION range which will include the EndoFLEX and EndoPORTABLE.

 

Both of these systems have become extremely popular within the FEES (Flexible Endoscopic Examinations of Swallowing) sector over the last 18 months.

 

Alongside these we will also have our EndoSTROB PL – a highly specialized HD stroboscopy system complete with PIET(Professional Image Enhanced Technology).

 

And, of course, our 3D/4K Surgery Stack, incorporating the award winning Matrix Spectar Camera processor.

 

In addition to the XION range we will have our KAPS Microscopes and Futurent Treatment Units on show, both of which have been a mainstay of the DP portfolio for a number of years.

 

We’re really excited to be heading to BACO International again and to showcasing our range to ENT professionals from across the globe.

 

You can find us on stand I30 – I33, so come and say hello. We’d love to meet you!

 


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    • 15a Oakcroft Road,
      Chessington,
      Surrey,
      KT9 1RH
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