We are so proud of our DP Medical colleague and friend Frances Bridgewater who recently donned her walking shoes in aid of a fantastic cancer charity. Here, in our latest blog, Frances, talks about her Race for Life and how much she enjoyed the experience.

“As soon as it was mentioned to me and my colleagues that DP Medical was looking to do some fundraising as part of the organisation’s 30^th anniversary celebrations, I knew I wanted to help.

“The next step was to find something that I thought I could realistically achieve! I was keen to do something for a cancer charity as it is a cause very close to my family’s heart and when I saw that Cancer Research UK was holding a 10k Race for Life in Stamford, near where I  live, it was the perfect opportunity.

“I have to admit that I am not a runner so, as a very keen walker, I knew from the outset that I would aim to walk the course in as quick a time as I possibly could.

“It was an absolutely glorious setting and the atmosphere was incredible. Over 1,000 women joined together to take part and it was a wonderful experience just to be involved in the occasion. There was a huge amount of support around the course and you really felt everyone had come together to achieve their own personal goals, whatever they may have been.

“I kept an eye on how fast I completed the first kilometre and aimed to maintain that speed for the full race. I ended up finishing in 1hr 40 minutes which I was really pleased with. But the icing on the cake was to have raised £265 which goes directly to the charity to help in the fight against cancer which is such a terrible disease.

“It was a great feeling to take part and give something back and I would particularly like to thank everyone at DP Medical for all their support and donations.”

Customer service is at the heart of everything we do here at DP Medical and having the right staff who share these values is vital. That’s why we’re delighted to announce the appointment of Louise Wild as an area manger to our growing team. In our latest blog, Louise talks about her background in medical sales and why good customer service is integral to how she operates.

Louise said: “I’ve had a varied background which started off with me running pubs for 15 years! After that I decided on a career change and became a business manager at a pressure washer company mainly working with the MoD and NHS. I began to take more of an interest in the medical side of the job and eventually moved just into medical sales. Following that I spent eight years with Olympus as an ENT sales specialist which is where I really honed my craft.

“I love the NHS and because I’ve been involved with it for a number of years now I know how the system works. Initially it’s hard to get your head around it all because it such a complex and vast organisation but with experience you learn how to navigate it and off you go!

“I’ve only been in post as DP Medical’s area manager for south central and south west for a couple of months but it feels like I’ve always been here. I’m enjoying running my area with some autonomy and doing it my way which suits my style. I like the travel and the hands-on training I received was second to none. It meant I was able to really understand how all the kit works right from the early days and not spend weeks in a classroom so I could get out on the road quicker and meet our lovely customers.

“I moved to DP Medical because I wanted to work for a smaller company again where you are not just a number and the way of working is smarter and more streamlined. It’s great to be able to have a more personable approach as I found with the larger companies it could become quite robotic. Admittedly there is nowhere to hide if things don’t go well but the advantages definitely outweigh that!

“To find myself at a company where excellent customer service matters to them as much as it does to me is fantastic. It’s always important to keep in mind that this job is all about people and delivering them with what they need so they can deliver a top class service to patients. On the occasions when things don’t go right, it’s vital my customers know I will sort it and I do. That’s always been the way I operate and to have the support of the company to enable me to do that is a great help.”

Here at DP Medical we are always extremely proud of our staff who often go above and beyond to ensure they are delivering the best possible service to our customers. But for one team member in particular, their efforts have not gone unnoticed. After starting at the company over nine years ago, Steve Connors initially worked in the warehouse but has risen through the ranks to become our new south east area manager. In our latest blog, Steven gives us an insight into how his hard work and dedication to the job has been rewarded.

Steven said: “I was initially a member of the warehouse team where I helped with the receipt and dispatch of the equipment, checking the products were all ok and collating them ready for orders. I did this for about four years before moving on servicing side where I would be out and about installing, servicing and repairing our products. I really enjoyed the customer facing side of that role and it has served me well with regards to my new position where I am meeting some of the same people but just in a different capacity.

“I really love working for DP Medical so am delighted to have been promoted to an area manager in the medical division. I feel I’ve come a long way over the years and to have that hard work and loyalty recognised is really satisfying and says a lot about the company ethos.

“It’s been an exciting few weeks for me as I’ve got used to my new job. I really like the travelling and meeting new people. I much prefer being out on the road rather than stuck in an office because I enjoy the differing environments you find yourself in and that every day is not the same.

“DP Medical is a special company because each member of staff is viewed as a person not just a number so you don’t get lost in the crowd like you can do at a large corporation. In fact, one of the best things about my new role has been my manager Rob who has been incredibly supportive as I’ve adjusted to my new working life. To know there is always someone there you can ask a question to or if you need a bit of advice or help has made the process so much easier.

“I think I’m proof that if you work hard, are committed to the job and the company, and are lucky enough to have supportive people around you, you do have a lot to contribute and can work your way up. I’m very grateful for the opportunities that have come my way.”

Earlier this month, the team from DP Medical headed to Medica – the world’s leading trade fair for the medical industry. In his latest blog, Owen Pemberton takes a look back at the event and discusses the range of innovative products on show. 

Held annually in Dusseldorf, Germany, the Medica trade fair is one of the most prominent dates in the health industry calendar. 

More than 5,000 exhibitors from over 70 countries travel to the event to showcase their latest innovations. 

Held this year from 14-17 November, it was an impressive occasion, testimony to the 
exciting developments and groundbreaking work taking place across our industry at the moment. 

DP Medical Systems Ltd visited the event to support our valued suppliers, XION Medical and PROMOTAL – both of which were exhibiting at Medica 2016. 

In Hall 10, XION provided attendees with demonstrations of its pioneering endoscopic products including the EndoSURGERY Trolley, which features an uninterruptible power supply, and the Matrix E Spectar - an endoscopic camera capable of producing clean and crisp HD images with natural colour reproduction and homogenous illumination. 

And, in Hall 14, PROMOTAL showcased the latest advances in its Tweegy transfer chair – renowned as the ‘easiest and simplest transfer chair ever designed’, as well as its eMotio+ examination chair which now has additional features including an adjustable head rest, convertible arm and leg rests and gynaecological tilt. 
Attending events such as Medica and supporting the fantastic work of our suppliers is vital to us here at DP Medical.

Our customers know and value the products created by both XION Medical and PROMOTAL, and it was fantastic to see the great feedback both companies received from audiences at Medica 2016.

We look forward to working closely with both organisations over the coming months and years to help bring more of their products to market, helping healthcare providers to improve by investing in innovation.

For further information about Medica, visit http://www.medica-tradefair.com. 
For more information about XION Medical and PROMOTAL’s products, visit: www.dpmedicalsys.com

In our latest blog, Doug Pitman, managing director of DP Medical Systems, puts servicing under the microscope.  

“We have been selling the Global dental microscope for over 25 years now. During that time it has been adopted by hundreds of dentists as more and more of them realise the potential benefits this technology offers. It can be used across all areas of dentistry but in endodontics it is particularly essential to ensure accurate and predictable treatment.

“The Global microscope is designed for many years of constant use and, here at DP Medical Systems, we have come across hundreds of microscopes which have been in service for almost 20 years. This longevity is assured by regular servicing from our factory trained engineers and helped by Global’s lifetime warranty against manufacturing defects.

“As with any piece of equipment, performance to specification is vital for effective use. A robust care, maintenance and service programme covers all functions, testing and cleaning and ensures optimum performance whilst avoiding any unpredictable down time.

“Global microscopes are fully upgradeable and a constant programme of R&D means new improved accessories and components are available. All units can be updated to the latest specification such as original light systems can be upgraded to the new high intensity LED lights which is of real benefit.

“A regular service, either by contract with regular visits or as and when required, enables our engineers to advise of these upgrade options and recommend accordingly. It’s a small investment to make to ensure peak performance.”

DP Medical Systems, the exclusive distributor of Global Microscopy products in the UK and Ireland, is currently offering 10% off* the cost of all new service contracts and service visits booked on all Global microscopes before 30th September 2016. For further information on these options, including full Ts & Cs, or to book a visit from one of our factory engineers, please contact us via: Tel: 0208 391 9558 or email: globalserviceoffer@dpmedicalsys.com

*10% discount applies on all purchase orders & instructions received prior to 30th September 2016.  This offer is only valid for new service contracts and customers who have purchased a Global Microscope from DP Medical.

Owen gears up for charity Challenge

OWEN Pemberton, commercial director at DP Medical Systems, is getting set to cycle more than 100 miles this month, in a bid to help raise vital funds to train doctors and nurses in Africa. In his latest blog, Owen looks ahead to the challenge:

“Giving back to the community is something that’s very important to us here at DP Medical Systems.

“So, when I was asked by Alan McNulty – director of medical manufacturing firm, Sheffmed – to accompany him for two legs of a 1,200-mile bike ride to raise funds to train doctors and nurses in Africa, it was an opportunity I couldn’t turn down.

“Alan’s cycling the length of the country, from Lands End to John O’Groats, over 10 days in July, visiting ENT departments along the way to raise awareness of the challenge and drive fundraising further.

“I’ll be joining him for two days of the ride, from Taunton to Bristol on Tuesday 19 July, and from Sheffield to Harrogate on Friday 22 July.

“Every penny we raise will go towards providing ENT clinical training for nurses and young doctors in Malawi, Africa, helping to form best practice for care in the country and build effective healthcare services there.

“The cost of a months’ training is around £2,500 per person, and the team are hoping to raise enough to fund two nurses at a cost of £5,000.

“This amount will enable both nurses to undergo the right education and training to allow them to perform ENT procedures.

“It’s an honour to be riding alongside Alan for two legs of his epic journey. I’ve no doubt it’ll be gruelling at times, but by keeping in mind the important cause we’re riding for, it’s sure to be a success.”

To sponsor the team, visit the JustGiving page: https://crowdfunding.justgiving.com/ent-africa

All donations will be match funded by Sheffmed.

ENDS

Showcasing innovation at RCOG 2016

The Royal College of Obstetricians & Gynaecologists (RCOG)’s World Congress 2016 saw more than 2,000 obstetricians and gynaecology (O&G) professionals gather to learn about the latest technologies and clinical techniques in the field.

For our team at DP Medical, the event – held 20-22 June 2016 – provided a great chance to showcase the products and equipment we supply to the sector, as well as the opportunity to network with some of the leading names in the field of O&G.

The congress provided an engaging programme of speakers, too, including Dr Pierre Martin-Hirsch, Consultant Gynaecological Oncologist and Gynaecologist at Lancashire Teaching Hospitals NHS Foundation Trust.

Dr Martin-Hirsch delivered a presentation about the new technologies available within colposcopy, and included some excellent clinical data about one of the products we’re proud to offer our customers – the Zedscan cervical screening device by Zilico.

The hand-held device, which uses Electrical Impedance Spectroscopy (EIS), analyses tissue structure and identifies pre-cancerous and cancerous cells in women suspected of having cervical neoplasia following an abnormal cervical smear test.

Results are immediately displayed on the handset, enabling the clinician to make decisions about the management of the patient at the first visit.

Following Dr Martin-Hirsch’s presentation, our team welcomed a number of RCOG delegates to our stand, who were keen to learn more about the device.

For further information about the ZedScan, as well as our other O&G products – including our own capture and archive system, MediScan – visit www.dpmedicalsys.com/medical/

ENDS