Company News

Finding ways to adapt


It has been an incredibly difficult time for everyone up and down the country as we all try and find ways of coping with the sudden changes we are experiencing in our personal and working lives. It’s been no Read more

COVID-19 UPDATE


During these unprecedented times, we would like to take this opportunity to reassure our customers and partners that we are still open for business.   We continue to closely monitor developments surrounding COVID-19 in order to follow Government advice and have Read more

Making a difference to patient care in Cambodia


DP Medical is proud to support a number of charitable causes in the health and medical field but one that really sticks out is the work of Sarah Wallace, a Consultant Speech and Language Therapist at Manchester University NHS Read more

DP Medical enjoys another year of growth


2019 proved to be another record-breaking year for leading medical supplies company, DP Medical Systems.   The Surrey-based organisation celebrated its fifth consecutive year of increasing turnover rising up to £4.9m in 2019.   In addition, each division of the company including dental, Read more

DP Medical makes important installation in Ireland


Patients and staff at a hospital in Ireland are set to benefit from some specialist new ENT equipment which has been installed by a leading medical supplies company.   DP Medical, which now has a base in Dublin, has been working Read more

DP Medical grows servicing team

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DP Medical is growing the servicing side of its business with a key appointment to its team.

 

The leading medical supplies company has announced Jacqui McKenzie as its new service and tenders contracts manager.

 

Jacqui has a wealth of administration experience having worked in the NHS for nearly 10 years. Previously she was a PA to the deputy chief pharmacist of Manchester University NHS Foundation Trust and office manager to the medicine’s management department. Before that she worked at Stockport NHS Foundation Trust and Tameside NHS Foundation Trust.

In her new role at DP Medical, Jacqui will provide service contracts to customers, monitor and seek out tender opportunities for the company and maintain the company’s ISO accreditation certification.

 

Jacqui said: “I am really enjoying my new position with DP Medical which is a new challenge for me after being in the NHS for the last few years.

“I’ve been busy undertaking a wide variety of training so I understand the different products we sell inside and out as well as getting to know our loyal customer base who I hope to continue delivering a great service to. The team have been incredibly welcoming to me so I’m really excited about my future with DP Medical.”

 

Rob Atkinson, managing director of DP Medical, said: “The servicing side of our business is really important to us and one we are looking to expand in the future so the appointment of Jacqui to help with this is vital to our wider plans.

 

“We are delighted to welcome her to the team!”


DP Medical welcomes new addition to expanding team

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DP Medical has made an important appointment to oversee company sales in south Wales and southwest England.

 

Jonathan Peters, who has a background in the health sector, will join the leading medical supplies firm as an area manager. Previously he had a managerial role at Nestle Health Science specialising in a product to help patients with dysphagia and before that worked for Synexus Clinical Research in Cardiff.

 

Said Jonathan: “I am really pleased to have joined the DP Medical team. I’m already enjoying the variety of the role and how passionate and proactive the team are as well as how fast paced the work environment is which is both challenging and rewarding at the same time.

 

“It’s also great to work with so many innovative products and have the opportunity to demonstrate them to medical professionals up and down the country. I’ve been demonstrating the Endoflex system to ENT consultants and getting feedback on how it helps them carry out assessments with patients. I’ve enjoyed going into the hospitals and having interesting discussions with lots of different clinical experts.

 

“I’ll soon be heading to Germany for product training which I’m looking forward to. I’m grateful for the opportunity I’ve been given with DP Medical and how supportive everyone has been so far.”

Rob Atkinson, managing director or DP Medical, said: “Jonathan is proving to be an excellent addition to our team. His appointment comes at a really exciting time for DP Medical as we look to open another office in the north of England, expand in Ireland and grow our team further.

 

“Jonathan will be playing an important part in our future development plans and it is great to have him on board.”


DP Medical continues growth in Ireland

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Leading medical supplies company, DP Medical, has made a move into Ireland with a key appointment.

 

Thomas Cryan (31), from Dublin, is the Surrey-based firm’s new sales and service manager covering both the North and Republic of Ireland. His previous role was a sales position in the medical industry. Prior to this he also worked as a service engineer.

 

Reflecting the increasing amount of work being undertaken in the Irish market, this is the first time DP Medical has had a dedicated member of staff overseeing operations in Ireland but it is hoped the new role will enhance both the service offered to Irish customers and also develop further new business opportunities.

Thomas Cryan said: “I am really pleased to be joining the DP Medical team which I can already see is a very well organised and professional organisation. The company provides top quality medical equipment and has a real enthusiasm for providing the highest levels of customer care.

 

“I am looking forward to improving the customer experience within Ireland and offering greater levels of support to them as well as establishing valued relationships with our clients, both old and new. “

 

Rob Atkinson, managing director of DP Medical, said: “We have been working with a number of organisations in Ireland for many years now and we really felt it was a market that could grow further for us.

 

“The appointment of Thomas allows us to have a dedicated member of our team covering both Northern Ireland and the Republic of Ireland to help ensure we are providing the best possible service to our Irish customers base but also to seek out further opportunities so we can continue to grow and develop as a business.

 

“We are delighted to welcome Thomas to the team at what is a really exciting time for us as we look to firmly establish ourselves as a leading healthcare supplies company in the UK, Ireland and beyond.”

 

For further information please email sales@dpmedicalsys.com or visit www.dpmedicalsys.com.

 

 


Dentistry Show goes Global!

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The British Dental Conference and Dentistry Show is being held on the 17th and 18th of May at the NEC in Birmingham, and is always one of the highlights of our events calendar. And this year is certainly no different! However, the 2019 show will be extra special for us, as joining us to exhibit will be Jeff Metcalf, International Sales Manager for our dental partner Global Surgical Corporation. Here, in our latest guest blog, Jeff gives us an insight into his role with American-based Global Surgical, how the company works with DP Medical here in the UK, and why he is looking forward to attending the Dentistry Show so much.

 

I have been with Global Surgical Corporation (Global) for 16 years.  As International Sales Manager, I am responsible for all sales outside of the United States. I manage a large worldwide network of distributors, independent manufacturer representatives, and Regional Sales Managers.  I really love my job, because I get to meet many people from diverse cultures and backgrounds. Global makes fantastic products that I truly believe in.  We also have exceptional customer service, which is emphasised throughout the whole organisation from the top down.

 

Design for dentists

 

Global microscopes are specifically designed for dentists. We have the widest field of view on the market, bar none. This allows dentists to see a full-mouth view, which is very helpful in many aspects of dentistry. All of our microscopes are modular in design, so you can start with a basic microscope and add components at any time in the future. The accessories we make today work on the microscopes we manufactured 25 years ago.  Our microscopes are equipped with a 100,000 Lux LED lightsource, which comes with an unheard-of three-year warranty.  All of our cameras are externally mounted so you can always change to the latest technology without having to go through extensive costs to replace internal cameras. This is truly a lifetime product, compared to products that you have to replace to upgrade to the latest technology available. In addition to the great features of the microscope, we only partner with distributors who offer great customer service, as so many companies disappear after the initial sale. Owning a Global product means support is just a phone call away.  It doesn’t matter how old your microscope is, we will support you like it was bought yesterday.

 

Successful partnerships

 

DP Medical Systems (DP) is one of our oldest partners. They have been extremely successful, because they have the same philosophy as Global. Customer service is their priority and they sell quality products at fair prices. Their service department has been factory-trained and they do everything including installations, maintenance, and service.  DP representatives can solve any concern that the customer might have. I wish all my partners were like DP, who consistently rank in the top tier of performance for Global’s worldwide distributors.

 

Customer feedback

 

I am looking forward to attending the British Dental Conference and Dentistry Show because it gives me the opportunity to meet with current and future customers.  Listening and responding to customer feedback and requests fuelled Global’s success. It also gives me the opportunity to work closely with our partners at DP, and observe the obstacles and opportunities they face.   It also allows me to share trends that I see outside of the UK. If you’re attending the event, please come and see us at stand J94.

 

For further information about Global, please visit: www.globalsurgical.com


Mary is our FitBit prize winner!

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We’re really pleased to announce the winner of our latest customer satisfaction survey competition.

 

Mary Lee, Consultant Clinical Lead, SLT Head & Neck Cancer at University College London Hospitals, sent us some feedback via our customer survey after placing an order and was picked at random to win a FitBit Charge 2.

 

And our very own Owen Pemberton, commercial director at DP Medical Systems, was able to hand over the prize in person to Mary.

 

Mary said: “I was very pleased to have won something that I can put to good use immediately. I’m really looking forward to using my new FitBit which will help me keep track of my daily exercise and maintain consistency of physical activity.

 

“Working with DP Medical has been a very positive experience.  I find them to be responsive, well informed, and very flexible in their support of the equipment we purchased from them. I’d like to thank them for this prize!”

 

Picture caption: Owen Pemberton from DP Medical presents Mary Lee with her FitBit.

 

 


DP Medical supplies specialist technology in Scotland

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Leading medical equipment suppliers, DP Medical has won a contract with the Scottish Government to provide specialist forensic imaging systems to Sexual Assault Referral Centres across the country.

 

The firm’s flagship Mediscan HD image capture system and HD video colposcopes have been installed in 16 centres in Scotland providing clinicians with state-of-the-art equipment allowing them to record, store and encrypt forensic medical examinations for analysis, archiving and legal purposes.

 

This has included at the recently opened Forth Valley facility, which is set become a blueprint for Health Boards across Scotland. Run by NHS Forth Valley in partnership with Police Scotland and the voluntary sector, the centre provides a comprehensive range of services and support for adults and children who have experienced rape, sexual assault or gender-based violence, including victims of historic sexual abuse.

 

Rob Atkinson, managing director of DP Medical, said: “We were really proud to work with the Scottish Government to supply our MediScan software and HD Video Colposcope to these vitally important centres across Scotland. This is the culmination of many months of work so it is fantastic for everyone involved for the equipment to be up and running as it means this innovative technology can now be used to help those that need it.

 

“It’s such an important area of work and we know that our cutting edge technology can make a difference so we’re pleased to have been involved.”


Experts gather in Ireland for FEES masterclass

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DP Medical has supported an innovative masterclass that saw Speech and Language Therapists (SLT) from across Ireland gather to learn more about the Fibreoptic Endoscopic of Evaluation of Swallowing (FEES).

 

The training event, organised by the adult SLT department at Mater Misericordiae University Hospital in Dublin, focused on excellence in practice and include the anatomy and physiology viewed on flexible nasendoscopy, indication/contraindication and safety, how to do the FEES examination well, and practical scoring and interpretation practice.

 

Owen Pemberton, commercial director, at DP Medical, said: “We were really pleased to be involved in this important masterclass which helped SLT professionals really understand the theory and practicalities of conducting a complex assessment such as FEES, as having the right background knowledge is vital.

 

“We had a great mix of clinicians on the course and we’re looking forward to developing our relationships with those teams in Ireland in this specialist area.”


DP Medical announces record breaking 2018

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DP Medical Systems is celebrating after achieving a record high turnover during 2018.

 

The Surrey-based organisation continued its development recording double digit growth for the third consecutive year. In addition, each division of the company including dental, hospital and services, has grown substantially over the period.

 

Rob Atkinson, managing director of DP Medical, said: “We’re delighted to have achieved such strong figures in 2018 which is testament to the hard work and dedication of our whole team.

 

“The last twelve months has seen some really exciting advancements for us including our second commitment deal with the NHS Supply Chain which allows us to offer our KAPS Microscopes and Colposcopes to all NHS trusts at a discounted rate with immediate delivery. This helps hospitals, not only from a cost perspective, but also in time as they can have the scopes installed immediately, as opposed to an average six-eight week lead time. NHS Supply Chain plays a huge part in the NHS purchasing routes and we are really pleased our partnership with them continues to grow.

 

“In addition, our XION product range continues to grow its market share within the ENT sector which has been a major part of our success over the last year. And our decision in 2017 to remove loupes from our dental range has allowed our sales team to focus on the market leading Global Microscope which has resulted in increased sales across the UK.

 

“We’re really excited to announce that due to these developments we will be expanding our team early this year within our software department, and following increased sales in Ireland, we will also be appointing a service engineer to cover that

area of our market.

 

“2019 is all set to be another good year for us as we look to increase our staff numbers and build on the exceptional service we’re known for.”

 

DP Medical Systems, which employs 23 people, sells ENT, dental, gynaecology and forensic medical equipment to the NHS and private users.


Ear Academy courses get off to flying start!

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Leading medical supplier DP Medical has joined forces with the Ear Academy to deliver some brand new ear care training to audiologists from across the UK.

 

The aural microsuction training course was held at Charing Cross NHS Trust in Greater London, which is associated with the Imperial College.  The two-day course covered an ample amount of theory around aural care as well as practical experience with 102 ears with multiple otological conditions available for the trainees to observe and have hands on involvement with.

 

Dr Mohammed Al-khateeb, consultant audiologist and Ear Care Academy trainer, said: “The courses were an enormous success and we got some great feedback from those who took part particularly around the amount of hands on practice they had on real ears, the theory elements covered, the level of experience the trainers had and the quality of aural care products from DP Medical that were used.

 

“DP Medical added great value to the training course by the level of representation and technical support they had over both  days especially the quality and quantity of microscopes with LCD screens supplied for training and educational purposes. Trainees were really impressed with the SOMRON microscopes especially from those who used other microscope brands in the past. The SOMRON microscopes are cost effective with high quality magnifications, robust handling and manoeuvres and are spot on and fit for purpose if you are planning to set up aural care clinics.”

 

Owen Pemberton, commercial director at DP Medical, said: “We were thrilled to partner with Ear Care Academy for their first event.  We found the content and level of interaction with the delegates first class – we are very much looking forward to March’s event.”

 

The next aural microsuction training course is on the 2nd and 3rd of March 2019. Spaces are limited so to book your place please visit www.earcareacademy.co.uk. If you are a cooperate and would like a bespoke arrangement for your staff, please email info@earcareacademy.co.uk and a course organiser will be in touch to discuss.


Dental microscopes installed at Guy’s Hospital

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We were delighted to install some new microscopes at the postgraduate centre at Guy’s Hospital in London recently.

 

Four new A Series Global Dental Microscopes were set up to be used by the department for advanced endodontic treatments including root canal.

 

Douglas Pitman - DP Medical

Doug Pitman from DP Medical, said: “Guys is one of many leading dental schools and hospitals using Global Microscopes which are market leading products. The A Series has the brightest LED illumination of any microscopes available which is a real benefit as it is paramount for deep root canal dentistry.

 

“We were really pleased to work with Guy’s and they were very happy with the microscopes and service we provided.”


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    DP Medical Systems Limited
    • 15a Oakcroft Road,
      Chessington,
      Surrey,
      KT9 1RH
    • 0208 391 4455