News

Ear Academy courses get off to flying start!


Leading medical supplier DP Medical has joined forces with the Ear Academy to deliver some brand new ear care training to audiologists from across the UK.   The aural microsuction training course was held at Charing Cross NHS Trust in Greater Read more

Dental microscopes installed at Guy’s Hospital


We were delighted to install some new microscopes at the postgraduate centre at Guy’s Hospital in London recently.   Four new A Series Global Dental Microscopes were set up to be used by the department for advanced endodontic treatments including root Read more

New Ear Care courses launched


In our latest guest blog, Dr. Mohammed Al-khateeb, a Consultant Audiologist who specialises in audio-vestibular sciences, talks to us about the new aural microsuction training course and how DP Medical aural equipment is involved in delivering the training.   I am Read more

Partnership with Ear Care Lab grows


In our latest guest blog, Alex Fragoyannis, a GP in Ealing who specialises in ENT, tells us more about a dedicated service he has set up and how DP Medical is involved.   I am a GP partner in Corfton Road Read more

Heading up North for vital voice conference!


In our latest blog, DP Medical’s Northern England & Scotland area manager of the medical division, Rob Hampson looks forward to the Newcastle Voice Conference.   The 14th Newcastle Voice Conference will take place at the Royal Victoria Infirmary from 13-14 Read more

DP Medical partners set to lead the way at IFOS World Congress

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Pioneering ENT technologies from across the globe are set to be showcased at a prestigious event in Paris this month, when many of our partners and suppliers demonstrate their offering at the IFOS World Congress 2017.

 

The congress, which takes place at the Palais des Congres from 24-28 June, sees DP Medical partners XION Medical, Entermed and KAPS hosting exhibition stands and product demonstrations.

 

And our renowned transnasal oesophagoscopy (TNO) technology will be showcased at the event too, when Dr George Garas and Mr Mriganka De deliver a practical, hands-on session for delegates on Monday 26 June.

Owen Pemberton - DP Medical

Speaking ahead of the congress, Owen Pemberton – commercial sales director at DP Medical Systems, said: “It’s great to see so many of our partners and suppliers leading the way at this year’s IFOS World Congress.

 

“The world of ENT is full of innovation at present and we’re proud to be working closely with the market leaders to source and supply our clients with the very best products and equipment.

 

“We’ll be attending the event too, to support each of our partners and help spread the word about the range of pioneering ENT products and supplies we can offer, together.

 

“Not only will XION, KAPS and Entermed be demonstrating their products’ impressive capabilities in the ENT field throughout the five-day event, we’re also looking forward to supporting two world-leading experts with their delivery of a hands-on transnasal oesophagoscopy (TNO) demonstration.

 

“TNO is becoming increasingly popular in ENT, both in terms of diagnostics and treatment. We’re proud to be one of the UK’s leading suppliers of TNO technology to the ENT sector and it’ll be great to see Mr Mriganka De and Dr George Garas sharing their expertise at the congress.”

 

For further information about the IFOS World Congress 2017, visit www.ifosparis2017.org.


DP Medical partners set to lead the way at IFOS World Congress

DP Medical Company News Leave a comment

Pioneering ENT technologies from across the globe are set to be showcased at a prestigious event in Paris this month, when many of our partners and suppliers demonstrate their offering at the IFOS World Congress 2017.

 

The congress, which takes place at the Palais des Congres from 24-28 June, sees DP Medical partners XION Medical, Entermed and KAPS hosting exhibition stands and product demonstrations.

 

And our renowned transnasal oesophagoscopy (TNO) technology will be showcased at the event too, when Dr George Garas and Mr Mriganka De deliver a practical, hands-on session for delegates on Monday 26 June.

 

Speaking ahead of the congress, Owen Pemberton – commercial sales director at DP Medical Systems, said: “It’s great to see so many of our partners and suppliers leading the way at this year’s IFOS World Congress.

 

“The world of ENT is full of innovation at present and we’re proud to be working closely with the market leaders to source and supply our clients with the very best products and equipment.

 

“We’ll be attending the event too, to support each of our partners and help spread the word about the range of pioneering ENT products and supplies we can offer, together.”

 

At stand 2.04 on level two at the Hall Maillot, XION Medical will be highlighting its EndoSURGERY 3D/4K system, the EndoSTROB PL Spectar with HD 3D Stroboscopy and the flexible HD chip-on-tip video nasopharyngoscope model XN-HD, as well as the flexible scope and XION’s new platform, Spectar P with PIET, HD, 4K and 3D technology.

 

Also in the Hall Maillot, at stand 2.27, KAPS will be showcasing its full range of ENT microscopes and accessories, including the LEDone – a stand-alone, innovative lighting system that offers a long-lifetime, adaptable light intensity and a compact design.

 

And in the Hall Havane, Entermed is exhibiting at stand 3.20, demonstrating its Futurenet ENT unit, which comes with a glass worktop and is ergonomically designed to simplify ENT OPD procedures and reduce user fatigue in the ENT consulting and treatment rooms.

 

Owen added: “Not only will XION, KAPS and Entermed be demonstrating their products’ impressive capabilities in the ENT field throughout the five-day event, we’re also looking forward to supporting two world-leading experts with their delivery of a hands-on transnasal oesophagoscopy (TNO) demonstration.

 

“TNO is becoming increasingly popular in ENT, both in terms of diagnostics and treatment. We’re proud to be one of the UK’s leading suppliers of TNO technology to the ENT sector and it’ll be great to see Mr Mriganka De and Dr George Garas sharing their expertise at the congress.”

 

For further information about the IFOS World Congress 2017, visit www.ifosparis2017.org.


Frances leads the way with fundraising drive!

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We are so proud of our DP Medical colleague and friend Frances Bridgewater who recently donned her walking shoes in aid of a fantastic cancer charity. Here, in our latest blog, Frances, talks about her Race for Life and how much she enjoyed the experience.

 

“As soon as it was mentioned to me and my colleagues that DP Medical was looking to do some fundraising as part of the organisation’s 30th anniversary celebrations, I knew I wanted to help.

 

“The next step was to find something that I thought I could realistically achieve! I was keen to do something for a cancer charity as it is a cause very close to my family’s heart and when I saw that Cancer Research UK was holding a 10k Race for Life in Stamford, near where I  live, it was the perfect opportunity.

 

“I have to admit that I am not a runner so, as a very keen walker, I knew from the outset that I would aim to walk the course in as quick a time as I possibly could.

 

“It was an absolutely glorious setting and the atmosphere was incredible. Over 1,000 women joined together to take part and it was a wonderful experience just to be involved in the occasion. There was a huge amount of support around the course and you really felt everyone had come together to achieve their own personal goals, whatever they may have been.

 

“I kept an eye on how fast I completed the first kilometre and aimed to maintain that speed for the full race. I ended up finishing in 1hr 40 minutes which I was really pleased with. But the icing on the cake was to have raised £265 which goes directly to the charity to help in the fight against cancer which is such a terrible disease.

 

“It was a great feeling to take part and give something back and I would particularly like to thank everyone at DP Medical for all their support and donations.”

 

 


DP Medical takes the lead at Dentistry Show

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A team from DP Medical Systems was on hand at the prestigious Dentistry Show last week.

 

The event, hosted on 12-13 May 2017, was held at the NEC Birmingham and offers diverse learning opportunities and an outstanding line-up of internationally renowned speakers. It also features a 400-strong trade show packed with on-stand exhibitor learning, fun activities and the chance to network with like-minded professionals from all corners of dentistry.

 

Doug Pitman, managing director of DP Medical Systems; said: “We exhibit annually at this major Dental Exhibition and it really is a highlight of our events calendar.

“We were able to showcase our latest loupes, lights and microscopes and it gave us the opportunity to network with contacts old and new from across the dental industry.

 

“The show went well, we had great interest in the Global A series microscope taking a number of excellent leads. Our loupe and light business generated good sales over the two days with plenty of people visiting the stand. Overall, we were delighted with how things went and look forward to returning in the future.”

 

To find out more about the DP Medical Systems dentistry range, please visit: www.dpmedicalsys.com/dental/

 


New recruit puts customers first

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Customer service is at the heart of everything we do here at DP Medical and having the right staff who share these values is vital. That’s why we’re delighted to announce the appointment of Louise Wild as an area manger to our growing team. In our latest blog, Louise talks about her background in medical sales and why good customer service is integral to how she operates.

 

Louise said: “I’ve had a varied background which started off with me running pubs for 15 years! After that I decided on a career change and became a business manager at a pressure washer company mainly working with the MoD and NHS. I began to take more of an interest in the medical side of the job and eventually moved just into medical sales. Following that I spent eight years with Olympus as an ENT sales specialist which is where I really honed my craft.

 

“I love the NHS and because I’ve been involved with it for a number of years now I know how the system works. Initially it’s hard to get your head around it all because it such a complex and vast organisation but with experience you learn how to navigate it and off you go!

 

“I’ve only been in post as DP Medical’s area manager for south central and south west for a couple of months but it feels like I’ve always been here. I’m enjoying running my area with some autonomy and doing it my way which suits my style. I like the travel and the hands-on training I received was second to none. It meant I was able to really understand how all the kit works right from the early days and not spend weeks in a classroom so I could get out on the road quicker and meet our lovely customers.

 

“I moved to DP Medical because I wanted to work for a smaller company again where you are not just a number and the way of working is smarter and more streamlined. It’s great to be able to have a more personable approach as I found with the larger companies it could become quite robotic. Admittedly there is nowhere to hide if things don’t go well but the advantages definitely outweigh that!

 

“To find myself at a company where excellent customer service matters to them as much as it does to me is fantastic. It’s always important to keep in mind that this job is all about people and delivering them with what they need so they can deliver a top class service to patients. On the occasions when things don’t go right, it’s vital my customers know I will sort it and I do. That’s always been the way I operate and to have the support of the company to enable me to do that is a great help.”

 


Steven rises through the ranks!

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Here at DP Medical we are always extremely proud of our staff who often go above and beyond to ensure they are delivering the best possible service to our customers. But for one team member in particular, their efforts have not gone unnoticed. After starting at the company over nine years ago, Steve Connors initially worked in the warehouse but has risen through the ranks to become our new south east area manager. In our latest blog, Steven gives us an insight into how his hard work and dedication to the job has been rewarded.

 

Steven said: “I was initially a member of the warehouse team where I helped with the receipt and dispatch of the equipment, checking the products were all ok and collating them ready for orders. I did this for about four years before moving on servicing side where I would be out and about installing, servicing and repairing our products. I really enjoyed the customer facing side of that role and it has served me well with regards to my new position where I am meeting some of the same people but just in a different capacity.

 

“I really love working for DP Medical so am delighted to have been promoted to an area manager in the medical division. I feel I’ve come a long way over the years and to have that hard work and loyalty recognised is really satisfying and says a lot about the company ethos.

 

“It’s been an exciting few weeks for me as I’ve got used to my new job. I really like the travelling and meeting new people. I much prefer being out on the road rather than stuck in an office because I enjoy the differing environments you find yourself in and that every day is not the same.

 

“DP Medical is a special company because each member of staff is viewed as a person not just a number so you don’t get lost in the crowd like you can do at a large corporation. In fact, one of the best things about my new role has been my manager Rob who has been incredibly supportive as I’ve adjusted to my new working life. To know there is always someone there you can ask a question to or if you need a bit of advice or help has made the process so much easier.

“I think I’m proof that if you work hard, are committed to the job and the company, and are lucky enough to have supportive people around you, you do have a lot to contribute and can work your way up. I’m very grateful for the opportunities that have come my way.”


DP Medical lends its support to ENT outreach in Africa

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Leading medical supplies company, DP Medical Systems, has lent its support to a charitable outreach programme, designed to provide medical care to communities in West Africa.

 

The Surrey-based company teamed up with Mr Wale Olarinde, consultant ENT/ head & neck surgeon to provide ENT outpatient equipment for the outreach programme, which saw a team of surgeons, nurses and anaesthetists travel to Burkina Faso in February.

 

During their trip, the team of experts provided much-needed surgery and medical procedures to the local community, seeing approximately 200 patients during their one-week stay.

 

DP Medical supported the mission by loaning a state-of-the-art flexible nasendscope, examination headlight and single use ENT instruments including forceps and ear and nasal speculas.

 

Mr Olarinde, said: “We’re very grateful for the support DP Medical has given us. The outreach programme to Burkina Faso plays a critical role in the health and wellbeing of the communities there.

 

“Access to medical expertise and proper healthcare facilities is rare in these areas and so to be able to deliver help with such quality equipment means we can make a real difference to people’s lives.”

 

Owen Pemberton, commercial director at DP Medical, said: “It’s an honour to have played a role in Mr Olarinde and his team’s outreach to West Africa.

 

“Here in the UK we often take for granted the healthcare services we have on offer but for those less fortunate, these visits are a lifeline. If our support helps improve the quality of life for even a few people, we’d be delighted.”

 

Celebrating its 30th year in business, DP Medical supports many charitable and community causes, teaming up with the company SheffMed in 2016 to raise funds for ENT Africa.

 

The firm, which recently announced its best results in almost a decade, also delivers educational masterclasses and training seminars to help upskill ENT consultants, such as its recent masterclass in Transnasal Oesophagoscopy technology, held at the Queen Elizabeth Hospital in Birmingham.

 

Watch Mr Wale Olarinde talk about the trip before his departure:

 

 

 


Top kindle prize for Shane!

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We’re delighted to announce the winner of our customer satisfaction survey competition.

 

Shane Khaki, of the Flitwick High Street Dental in Bedfordshire, sent us some feedback via our customer survey following an order he placed and was picked at random to win a Kindle Fire HD.

 

And our very own Owen Pemberton, commercial director at DP Medical Systems, was able to hand over the prize in person to Shane.

 

Said Owen: “We’re always looking for valuable feedback from our customers to make sure we are providing the best customer service that we can. The comments people provide in our customer survey can really help us to enhance our offering.

“I’d like to thank Shane for his contribution and I was really happy to be able to visit him to present him with his kindle – we hope he is pleased with his new gadget!”


DP Medical celebrates best results in nearly a decade

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Leading UK medical supplies firm, DP Medical Systems, has reported its highest sales figures in almost a decade.

 

The company, based in Chessington, Surrey, enjoyed an increase in sales of 11% across both its hospital and dental divisions last year compared to 2015, thanks to new product ranges, increased international sales and excellent customer service.

 

Doug Pitman, managing director of DP Medicals Systems, said: “DP Medical has grown significantly since the business was first founded in 1987 and we are delighted with our latest results.

 

“We aim to service niche areas within the medical and surgical field targeting magnification, clinical imagery and scanning. Having this very clear business focus has helped us to provide our customers with a high quality service and a top range of products Douglas Pitman - DP Medicalthat we know inside out.

 

“We’ve also launched new products such as becoming the only exclusive UK distributor for the XION range, one of the world’s most renowned manufacturers of complete endoscopy systems which has given us immediate success in the UK market and we are confident this will continue in 2017.

 

“In addition, we have enjoyed more international orders including from France and Egypt than in previous years and we predict further growth in these emerging international markets in the future.

 

“Our hospital team has nearly doubled in the last two years and we expect the company to expand further over the next 12 months too. It’s a very exciting time for us and full credit must go to the whole DP Medical team who have worked incredibly hard to get us into this position.”

 

DP Medical systems, which employs 23 people, sells ENT, dental, gynaecology and forensic medical equipment to the NHS and private users.


ENT experts share the benefits of transnasal oesophagoscopy

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ENT specialists from across the UK gathered at Birmingham’s Queen Elizabeth Hospital for a masterclass in Transnasal Oesophagoscopy (TNO) technology.

 

Hosted by DP Medical Systems, the day-long event saw a faculty of well-reputed ENT experts share their experience and knowledge of the technology, which is used for a variety of applications, from diagnostics to biopsies.

 

Attendees then trialled the technology themselves, performing the TNO procedure on volunteer patients under the supervision of the faculty, which was led by esteemed consultant ENT head and neck surgeon Mriganka De.

 

He was joined on the day by consultant otolaryngologist Yakubu Karagama, senior speech and language therapist Kate Young, ENT consultant surgeon Paul Pracy and George Garas, SpR ENT Head and Neck Surgery.

 

Owen Pemberton, commercial director at DP Medical Systems, said: “The TNO event in Birmingham gave attendees a detailed insight into the technology, its applications and its benefits.

 

“At a time when the NHS is under a lot of pressure to cut waiting times and make savings, the transnasal oesophagoscopy procedure presents numerous advantages, from speed and patient comfort through to patient safety.

 

“It enables ENT consultants to see more patients, quicker, but without compromising on standards. The slim scope can be used to see right down into the patient’s stomach in a matter of minutes and without sedation, meaning faster turnaround in clinic, fewer outpatient appointments and quicker diagnosis.

 

“Additionally, with the UK’s ageing population, the fact it can be used without sedation means its ideal for working with older patients for whom a general anaesthetic may not be a safe option.”

 

Speaking at the event, Mriganka De, consultant ENT head and neck surgeon said: “I’m confident that today we’ve achieved our aim, which was to increase enthusiasm for the TNO procedure.

 

“There is increased take-up of the technology in the UK at present, primarily as a diagnostic tool but also as a therapeutic tool, too. I’m confident that in 20 years, TNO technology will be an integral part of the ENT and head and neck departments in this country.”

 

Based in Surrey, DP Medical Systems – which is celebrating its 30th  year in business – supplies a wide range of ENT products and equipment to the healthcare sector in the UK.

 

In 2016, it was named the exclusive UK distributor of XION Medical – the Berlin-based manufacturer of complete endoscopy systems.

 


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    DP Medical Systems Limited
    • 15a Oakcroft Road,
      Chessington,
      Surrey,
      KT9 1RH
    • 0208 391 4455