A luxury start to the New Year for our latest customer survey winner!

Good fortune favoured Jennifer Taylor, who won a Fortnum & Mason luxury hamper in our first customer survey prize draw of 2024.

Jennifer, who is SLT Admin Manager and Business Support at Belfast City Hospital’s Speech and Language Therapy department, was chosen at random by the team at DP Medical Systems.

“It was a wonderful and most welcome surprise,” said Jennifer. “The news certainly brightened up the department on a cold January morning!”

Responding to the survey, Jennifer highlighted the quality and reliability of the service she receives from DP Medical, praising two members of the team. She said: “Both Thomas Cyran and John Harnett are always contactable and, if not, they return our call or email very promptly. Any queries, they are happy to help, no matter how big or small. We have completed a disposal process of old equipment, and this was made much easier with their help to complete all our relevant paperwork. We really appreciate all their help and knowledge.”

Owen Pemberton, Managing Director at DP Medical, said: “The monthly survey plays a vital part in helping us understand how our customers view our products, providing a keen insight into our customers’ needs and how we can continue to meet them. ‘Our heartfelt congratulations to Jennifer – we are sure she and her team will enjoy the hamper delights!’