Owen and DP medical have been responsive to all pre and post sales enquiries. We have had an excellent service from the team. The kit is of high standard and the consultants are delighted. Owen has been on site several times to support training and this has enabled a seamless transition from the old to the new kit.
He was also flexible in the quoting process, as we questioned the cost and spec of the monitor, for which Owen suggested a more suitable alternative.
On behalf of the ENT Outpatient Department at Woodend Hospital in Aberdeen we would like to extend our sincere appreciation to you and your team following the successful installation of Entermed Futurent consoles and supporting equipment in our clinic.
From the initial demonstration to the purchase and installation you have been a pleasure to work with. Not only is the equipment aesthetically impressive, but its functionality, image quality and ease of use make it a real asset to our department. The installation caused minimal disruption and feedback from our Consultants has been very positive allowing them to offer a better patient experience.
The use of the new equipment was a learning curve for all staff but you provided training to suit our needs and your after sales support was excellent, addressing any queries promptly.
Once again Rob, thank you for your expertise and enthusiasm in helping us complete this project – you have been a pleasure to work with.
As a user of Global microscopes and customer of DP medical for over 20 years, I can honestly say that the new 6 step A series is the best microscope I have ever worked with. Superb optics, lightweight, very manoeuvrable and beautiful to look at it has added another dimension to my Endodontic practice. I really like the multi focal objective lens which has made a huge impact on ergonomics. The A series must be the best dental operating microscope on the market.
I just wanted to send you a brief note to say how impressed I am with your representative that has been supporting me around potential procurement of microscopes for our new dental school.
I worked for many years with Doug Pittman when I ran the Dentsply endo courses and he always came with his loupes and microscopes to enhance the hands-on element, which is why I came to DP when I took up this position as part of the project team for the new school.
Darren has been so helpful and efficient. I know he is on the road a lot and replies to everything often late at night, nothing is too much trouble, and he knows the product back to front. He is a pleasure to work with and a real asset to your company.